Shipping Policy

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Overstock Glass Warehouse ships to all 50 U.S. states and follows the standard shipping methods . *Orders placed are usually processed within 3~5 business days from the time the order is placed. Shipment is typically sent using USPS and UPS. *If there is not an adult of 18+ to sign for package(s) your package(s) will be returned to sender and charged for shipping and restocking fee. 

*ALL PACKAGES MUST BE SIGNED FOR BY AN ADULT AGE 18+, fee of returned items due to inability to sign will result in 10% of product order price plus shipping.

**Overstock Glass Warehouse and overstockglass.com are not liable for Packages being stolen, delayed, and not recieved when tracking status states otherwise**

Typical time for recieving your package is 7-21 days from time of purchase. Shipping windows range from 7-28 days from time of purchase. Estimated delivery time is less than 3 weeks (typically). Holiday times could range longer

What if its been too long? If your item is being made to order or in a backlog you may experience a longer wait time. If this is of any issue for the wait time window just contact us through our email so that you can be provided with a free gift for the wait, or if you like a full refund. We do request that refund requests be made only after a 14 day window from time of purchase.

 

For any questions or concerns , please follow the steps in the page (Contact Us). (Utilize USPS to help locate your shipment,) for help with your return or help answer any questions you may have about OGW and its products. 

A request of refund before the allotted 14 days may result in restocking fee of $4.99 (if sent package is able to be re-routed)

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